APPLY FOR ACCREDITATION HERE

This year, all Industry panels, talks, and workshops will be accessible to all passholders. Single-session tickets will also be available to the general public after accreditation closes in early September. However, Industry Accreditation provides exclusive access to networking events and offers discounted rates on the All-Access Pass and All-Access Student Pass.

Please note: Both Industry Student Accreditation and Non-Industry Student Accreditation require a valid student ID. Students graduating in Spring/Summer 2025 are eligible to apply through September 2025.

GENERAL FAQs

What is CIFF’s Code of Conduct?

Visit our Safer Spaces page to learn about CIFF’s code of conduct and our commitments to creating a respectful and equitable environment for all.

How can I stay updated on CIFF news?

Stay connected by signing up for our newsletter here.

Why should I get Industry Accreditation?

Industry Accreditation grants exclusive access to networking events and offers discounted rates on the All-Access and All-Access Student passes. Please note: Both Industry Student Accreditation and Non-Industry Student Accreditation require a valid student ID. Students graduating in Spring/Summer 2025 are eligible to apply until September 2025.

Who is eligible for Industry accreditation?

Industry accreditation is intended for film professionals at all stages of their careers — from emerging voices to established figures. If you're new to the industry, with fewer than two years of professional experience, or currently enrolled as a student in a film-related program, you are welcome and encouraged to apply. We recognize that meaningful contributions to the industry come from a wide range of experiences and career stages.

How do I apply for CIFF Industry accreditation?

Apply here 

What is the accreditation process?

To become accredited, you must submit an application through an Eventival account. Follow the steps below to submit your application.

If you do not have an Eventival account  :

Go to the Eventival Visitor Page here and follow the prompts to create a new account.

Fill out the following required fields in the “Personal Profile”

• Name
• Title
• Email
• Headshot

Click “Request Accreditation,” filling out the required fields in the form.

Under the “Please note if you are affiliated to any industry organizations, guilds, associations, educational institutions or groups” field, choose your affiliated organization from the drop-down list.

Once CIFF approves your accreditation, you will receive a confirmation email with a link to the pass purchase page and unlock code.

If you already have an Eventival account:

Log into your account here.

Click “Request Accreditation,” filling out the required fields in the form.

Under the “Please note if you are affiliated to any industry organizations, guilds, associations, educational institutions or groups” field, choose your affiliated organization from the drop-down list.

Once CIFF approves your accreditation, you will receive a confirmation email with the link to the pass purchase page and the unlock code.

When will I know if I have been accredited?

Accreditation applications are reviewed every other day. You can expect a confirmation of your accreditation within 2 business days.

I’ve registered but have not received a confirmation email.

In the weeks leading up to the festival, we may experience a high volume of emails and application submissions. If you do not receive your confirmation email right away it means we’re processing a large number of requests and will get back to you as soon as possible. We appreciate your patience and understanding during these busy periods.

I have a film in Official Selection. Do I still have to pay for my pass?

If your film is part of the Official Selection, you are eligible for an Industry Pass. The festival programmer who invited your film will contact you with further details.

Do you have a discounted pass for students? How can I request one?

Students are eligible for discounted festival passes. Those enrolled in a film-related post-secondary program may also obtain Student Industry Accreditation, which includes access to exclusive industry events. You can apply for regular student or industry student accreditation here. 

Where do I pick up my pass?

Festival Pass pickup this year will be at the Industry Hub located at the Delta Hotel - Downtown Calgary.

Hours of Operation

Wednesday, Sept 17: 12:00 PM – 7:00 PM

Thursday, Sept 18: 12:00 PM – 7:00 PM

Friday, Sept 19: 12:00 PM – 6:00 PM

Saturday, Sept 20: 10:00 AM – 5:00 PM

Sunday, Sept 21: 10:00 AM – 5:00 PM

Monday, Sept 22: 3:00 PM – 7:00 PM

Can my colleague pick up my pass on my behalf?

Passes cannot be signed out by someone other than the accredited passholder. ID verification may be required upon pick-up.

Can passes be shared?

No. Passes are to be used exclusively by the accredited passholder. Our industry passes include an identification photo specifically for this purpose. 

Do you offer refunds?

CIFF does not offer refunds. For more information on our refund and exchange policies, please visit our box office FAQ page.

Do I need to reserve a ticket to Industry events?

No. You can access eligible Industry Events by presenting your pass. Admission is subject to capacity.

I am having trouble accessing my pass in EVENTIVE. Who should I reach out to?

For any questions relating to your industry pass, please reach out to boxoffice@ciffcalgary.ca

How can I access the Industry Conference schedule?

Full schedule details will be announced at the end of August.

Stay up-to-date with all key date announcements by subscribing to our newsletter. Be part of our CIFF community and keep the industry conversation going year-round. To receive information related to Industry Week, CIFF 2025 and other exciting industry-related updates, sign up for our Industry Newsletter!