When can I purchase tickets to the 2020 Calgary International Film Festival?
Early Bird Passes and Ticket Bundles go on sale later this year. Individual film tickets will be available to purchase when our full lineup and schedule is announced in August.
When do you announce the full festival lineup and schedule?
Typically, the fall festival lineup and scheduled is announced in August.
How do I purchase tickets to films?
After the full lineup and schedule has been announced, individual film tickets can be purchased:
1) Online at calgaryfilm.com,
2) Via the Box Office Team phone line: 587.393.3730,
3) In person at the festival box office in Eau Claire Market one week before the festival.
4) In person at our venue box offices during the festival which takes place September 24 – October 4, 2020.
Venue box offices open thirty minutes before the first screening of the day. Box offices close 30 minutes after the start of the final screening of the day.
How much does it cost to attend the festival?
It depends! Individual screening tickets range from $10-17 dollars. If you want to see multiple films, you can save money by purchasing a Festival Pass or a 10- or 20-Ticket Bundle.
Do you have special youth or senior pricing?
Yes - children 17 and under, and seniors 65+, can get single tickets to regular and headliner screening with a $2 discount. Note: Discounts do not apply to Happy Hour Pricing, Gala Tickets or Behind the Screen events.
Where is the Festival Box Office?
The Festival Box Office on the main floor of Eau Claire Market at 200 Barclay Parade SW. While we're happy to serve you in person, tickets and screening information can be found online at calgaryfilm.com 24/7.
When does the Festival Box Office open?
The Festival Box Office opens one week before the festival and will be open daily until the end of the festival.
Do you add fees to my order?
Yes, a transaction fee of 5% + $0.99 per item up to a maximum of $10 per transaction. These fees are put in place by our ticketing and payment processing systems. Note: fees are added for online transactions and walk-up sales at the festival box offices.
Are there discounts for group sales?
Yes. Our 10 & 20 ticket bundles are shareable, so if you have up to 20 people attending a movie consider purchasing a ticket bundle. If you have more than 20 people in your group, or are interested in group sales for a gala or special event, please contact the box office 587.393.3730.
What if a movie I want to see no longer has tickets available for purchase?
If there are no more advance tickets available for a show, a rush line will form one hour before the scheduled start time at the venue.
What’s a rush line?
The rush line is admitted on a first-come, first-served basis based on the number of empty seats available in the theatre. Entry from the rush line is not guaranteed, so purchasing your tickets in advance is advisable whenever possible.
How do I redeem my ticket bundle?
When you make your first purchase on calgaryfilm.com an account is created automatically for you at checkout.
When tickets go on sale, log into your ticketing account before making your movie selections.
If you are properly logged in, you will be able to make your ticket reservations directly from the film page or any of our schedule views. You can redeem your ticket bundles all at once, or one at a time – it’s your choice. You can check the remaining balance on your ticket bundle at any time by logging into your account and looking at the “My Passes/Ticket Bundles” page in your account.
If you change your mind and would like to cancel / reschedule a ticket, you can do so from the “My Tickets” page in your account.
How does a Festival Pass work?
Each Festival Pass can get you a single ticket to all events and screenings at the festival, subject to capacity.
Passholders will be able to redeem tickets to films, either online or at the festival box office, starting as soon as tickets are made available for sale, with the ability to cancel reserved tickets at any time. Passholders can also claim tickets at the venue box office starting one hour before show time. If the show is sold out, passholders may join the rush line one hour before the screening starts. If seats become available for the rush line, show your pass to receive a ticket.
Do I need to create an online account?
Credit card purchases require an account. When you make your first purchase on calgaryfilm.com an Eventive ticketing account is automatically created for you. In addition to tracking your purchases and ticket reservations, your online account will allow you to add movies to your wishlist and create a custom schedule when we release the festival schedule.
Cash purchases do not necessarily need to be linked to an account. If you have privacy concerns and would rather not create an online account with us, you may purchase your tickets in person from the Festival Box Office at Eau Claire Market beginning one week before the festival or from our venue box offices during the festival.
I am part of the film industry, or a festival sponsor. How can I get accredited?
Industry accreditation will open in summer 2020.
How will CIFF use my personal information?
CIFF will only use your information to contact you about the festival. We will never sell customer data to third parties.