When can I purchase tickets to the 2020 Calgary International Film Festival?
Ticket Bundles for in-cinema and virtual at-home streaming are on sale now. Our full lineup and schedule is announced on September 8 with single tickets going on sale and ticket bundle redemption beginning on September 10.
When do you announce the full festival lineup and schedule?
The CIFF 2020 festival lineup and schedule is announced on September 8.
How do I purchase tickets to films?
After the full lineup and schedule have been announced, individual film tickets can be purchased:
1) Online at ciffcalgary.ca,
2) Via the Box Office Team phone line: 587.393.3730,
3) In-person at our venue box offices during the festival which takes place September 24 – October 4, 2020.
Patrons can visit us on-site at our venues one hour before the first showtime of the day. Box offices close 30 minutes after the start of the final screening of the day.
How much does it cost to attend the festival?
This year, CIFF is offering a reduced ticket price. Single tickets: $11 including GST, plus fees.
Ticket bundles can be redeemed for both in-cinema and at-home virtual viewing and can be shared among friends!
||Perfect for the CIFF first-timer.*
||Our recommended ticket bundle.*
||Catch a movie every day of the Festival.*
||For CIFF's most hardcore film fans.*
Do you have special youth or senior pricing?
Because of this year's reduced ticket prices, we are not offering discounts for youth, students, or seniors.
Do you charge additional fees to my order?
Yes, a transaction fee of 5% + $0.99 per item up to a maximum of $10 per transaction. These fees are put in place by our ticketing and payment processing systems. Note: fees are added for online transactions and walk-up sales at the festival box offices.
Are there discounts for group sales?
If you have more than 20 people in your group or are interested in group sales for a special event, please contact the box office 587.393.3730.
What if a movie I want to see no longer has tickets available for purchase?
If there are no more advance tickets available for an in-cinema show, a rush line will form one hour before the scheduled start time at the venue.
What’s a rush line?
The rush line is admitted on a first-come, first-served basis based on the number of empty seats available in the theatre. Entry from the rush line is not guaranteed, so purchasing your tickets in advance is advisable whenever possible.
How do I redeem my ticket bundle?
When you make your first purchase on ciffcalgary.ca an account is created automatically for you at checkout.
When tickets go on sale, log in to your ticketing account before making your movie selections.
If you are properly logged in, you will be able to make your ticket reservations directly from the film page or any of our schedule views. You can redeem your ticket bundles all at once, or one at a time – it’s your choice. You can check the remaining balance on your ticket bundle at any time by logging into your account and looking at the “My Passes/Ticket Bundles” page in your account.
If you change your mind and would like to cancel/reschedule a ticket, you can do so from the “My Tickets” page in your account.
Is there an all-access Festival Pass?
Festival Passes are not available to purchase for CIFF 2020.
Do I need to create an online account?
Credit card purchases require an account. When you make your first purchase on ciffcalgary.ca, an Eventive ticketing account is automatically created for you. In addition to tracking your purchases and ticket reservations, your online account will allow you to add movies to your wishlist and create a custom schedule when we release the festival schedule.
Cash purchases do not necessarily need to be linked to an account. If you have privacy concerns and would rather not create an online account with us, you may purchase your tickets in person at our venues during the festival.
I am part of the film industry. How can I get accredited?
Industry accreditation for CIFF 2020 will open July 27. This year, accredited industry will receive a discount on ticket bundles.
How will CIFF use my personal information?
CIFF will only use your information to contact you about the festival. We will never sell your customer data to third parties.